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Refund of Expedite Passport Fee

  • If you applied on or after December 18, 2023, we will process your application for expedited service within 15 business days. 
  • Our processing times begin the day we get your application at a passport agency, or the day you request an upgrade from routine to expedited service. Processing times do not begin the day you submit your application. 
  • A business day includes Mondays through Fridays, and does not include federal holidays. 

If a passport agency takes longer than 15 business days to process your expedited application, you can request a refund of the $60 expedited service fee. 

We review refund requests on a case-by-case basis. We cannot refund:

  • Passport execution (acceptance) fees
  • Passport application fees except in limited circumstances (22 C.F.R. § 51.53(a)). 
  • Expenses for missed travel

Request a refund if:

  • You paid the $60 fee, and
  • You did not receive expedited service. 

    • Reminders for submitting your request online

    1. Include your full legal name as it appears on your passport application. 
    2. Get your nine-digit application number by checking the Online Passport Status System. 
    3. Let us know in the last form field (Please explain ...) if you are requesting a refund for yourself or someone else.
    4. After you click Submit, you should receive an automated email. Do not submit a second request for your refund because it will delay processing your original request.
    5. Once we receive your request, it will take us up to 6 weeks to process your refund. 

    Expedite Refund Request Form

    *Required Fields

    Your must enter your first name here
    Your must enter your middle name here
    Your must enter your last name here
    You must enter your email address here.
    You must enter your phone number
    You must enter your 9-digit application number here.
    You must enter your address
    You must enter your city.
    You must enter your state
    You must enter your zip code.
    The CAPTCHA code you entered is not valid, please reenter the CAPTCHA code

    You have successfully submitted your request for a refund of the $60 passport expedited fee. Please check your email for a confirmation message.

    Due to a technical issue, we did not receive your request for a refund of the $60 passport expedited fee. Double check all form fields and submit your request again. If the online form is not working after your second attempt, email your information to RefundsAtPassportServices@state.gov.

    Report Technical Issues

    If you have technical issues while using the form, let us know by completing our Website Issues form. 

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    Submit your Request by Mail

    Instructions

    If you do not want to use the online form, you can request a refund by mail. Send your request to:

    U.S. Department of State
    Service Refund
    2999 Passport Place
    Washington, D.C. 20522-2999

    Include the following information:

    If you changed your name, mailing address, or date of birth after you submitted your refund request, call us at 1-877-487-2778.

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    Archived "Expedited at an Agency" Service Commitments

    Chart of Processing Times

    As of Processing Time
    December 18, 2023 15 days
    November 6, 2023 25 days
    October 2, 2023 35 days
    March 24, 2023 45 days
    February 6, 2023 35 days
    October 31, 2022 25 days
    September 6, 2022 30 days
    October 29, 2021 35 days
    September 28, 2020  20 days
    March 19, 2020 Suspended
    December 1, 2016 8 days
    November 1, 2016 5 days
    December 1, 2015 8 days
    October 26, 2015 5 days
    January 1, 2015 8 days
    November 1, 2014 5 days
    February 26, 2014 8 days
    June 26, 2008 5 days
    Last Updated: May 22, 2024