Check Application Status
To check the status of your passport application online, please click here.
How to Contact Us
If you would like general passport information, check the status of your passport application, or need to speak with a customer service representative, you may call us at the phone numbers provided below.
From the United States: 1-877-487-2778 TDD/TTY: 1-888-874-7793
- Automated Passport Information is available 24 hours, 7 days a week.
- Speak with a representative Monday-Friday, 8 a.m. to 10 p.m., EST, excluding federal holidays.
Life or Death Emergencies (after hours): If you have a life or death travel emergency outside of normal business hours (after 5:00 p.m. Eastern time, weekends, and holidays), please call (202) 647-4000.
From outside the United States: Contact the nearest U.S. Embassy or Consulate.
If you have questions about your passport application, you can also e-mail us at: NPIC@state.gov. Most e-mail inquiries are answered within 24 hours. Please report a travel emergency by telephone only.
Make an Appointment
Call the National Passport Information Center 24 hours a day to make an appointment at a passport agency.
- 1-877-487-2778; TDD/TTY: 1-888-874-7793