When You Arrive for Your Appointment at the Passport Agency


Welcome to the Miami Passport Agency

The Miami Passport Agency only serves customers who are traveling, or submitting their passports for foreign visas, within 14 days. To apply at the Agency, you must schedule an appointment by calling toll-free at 1-877-487-2778, 24 hours/day. If you are not traveling, or needing to submit your passport for foreign visas within 14 days, you must apply at a Passport Application Acceptance Facility.

THERE IS NO CHARGE FOR AN APPOINTMENT AT A PASSPORT AGENCY. CUSTOMERS SHOULD NOT PAY ANYONE OR ANY BUSINESS MAKING SUCH A CHARGE.

Public Hours of Operation

By Appointment Only

8:00 a.m. to 3:00 p.m.

Monday through Friday (except Federal holidays)
Public Telephone Number

(Automated appointment line and general recorded information available 24 hours/7 days)

1-877-487-2778
Address

OMNI Center
1501 Biscayne Boulevard, Suite 210
Miami, Florida 33132

Region Served Florida, Puerto Rico, and the U.S. Virgin Islands
Directions

BY CAR FROM MIAMI INTERNATIONAL AIRPORT: 

Proceed to take ramp SR- 953 South/NW 42nd AVE/N Le Jeune Rd toward South Le Jeune/Coral Gables. Take ramp right for SR-836/Dolphin Expy East toward Downtown. Keep straight onto I-395 East. At exit 2A, take ramp left for N.E. 2nd Ave. toward Biscayne Blvd. /Arenas. Turn left onto NE 2nd Ave/Abel Holtz Blvd. Turn right onto NE 15th St/Alvah Chapman Blvd.

TAXI:

Are available at the Miami International Airport at all times

MTA ROUTE: 

Buses are located at the Miami International Airport Lower level Ramps. 

Bus Route 36 arrives at NE 15 and Biscayne Boulevard; this is approximately 1 minute in walking distance to the Passport Agency. 

METRO MOVER: 

The agency is located across the street from the Metro Mover Omni Station.

PARKING INFO:

Metered parking is available on Biscayne Blvd and North Bayshore Drive. There is also a parking lot (hourly and daily fees apply) in the OMNI building, as well as other adjacent parking lots in the immediate vicinity of the building. Parking Rates subject to change without notice.

When You Arrive for Your Appointment at the Passport Agency
  • You will need your Social Security Number.
  • Please arrive no more than 15 minutes prior to your appointment. Earlier arrivals will not be admitted.
  • Late arrivals, 15 minutes after the scheduled appointment, will have to reschedule their appointments.
  • Take the elevators to the 3rd floor.
  • Upon entry to the agency, you will go through security, including metal detectors.
  • Go to the Information Counter where your appointment will be verified.
  • You will be given a numbered ticket with the approximate, current waiting time at the bottom. (We do our best to keep the waiting time as short as possible.)
  • Please take a seat.  Note: To maximize customer comfort and comply with fire and safety regulations, Passport Agency public waiting areas are limited to applicants, required witnesses, and those accompanying minors, disabled applicants, or serving as interpreters.
  • When your number is called and/or appears on the display, go to the number of the window indicated.
  • For information on what you need to bring to your appointment, see our information on How to Apply in Person for a Passport.

WEAPONS PROHIBITED AT ALL PASSPORT AGENCIES – Title 18, United States Code, Section 930 – Federal law prohibits the knowing possession or the causing to be present of firearms or other dangerous weapons in Federal facilities and Federal court facilities by all persons not specifically authorized by Title 18 U.S.C., Section 930(c). Violators shall be subject to fine and/or imprisonment for periods of up to five (5) years.

Travel Agent's Corner

  • Passport forms may be ordered in bulk from the:

    Superintendent of Documents
    P.O. Box 371954
    Pittsburgh, PA 15250-7954

  • Or telephone: (202) 512-1800, Monday through Friday from 7:30 a.m. to 5:00 p.m.
  • Or fax: (202) 512-2250

Application DS-11: Stock Number 044-000-02510-8, $8.50 for 50 forms
Renewal DS-82: Stock Number 044-000-02511-6, $10.00 for 50 forms

General Passport Information: How Do I...?

Foreign Entry Requirements/Visas

If you are traveling overseas and want to know what you must do to enter a foreign country, we have information on foreign entry requirements and visas. Foreign embassy telephone numbers and addresses are included.

Travel Warnings/Travel Safety Information

Travel Warnings are issued when the State Department recommends that Americans avoid a certain country. The State Department issues Travel Alerts to disseminate information quickly about terrorist threats and other relatively short-term conditions that pose significant risks or disruptions to Americans. The State Department also issues Country Specific Information for every country of the world with information on such matters as the health conditions, crime, unusual currency or entry requirements, any areas of instability, and the location of the nearest U.S. embassy or consulate in the subject country. Check for Travel Warnings or Travel Alerts for the locations that you plan to visit.

Links to Additional Resources

Go to the Passport Services Home Page