Please call the National Passport Information Center at 1-877-487-2778 (TTY/TDD 1-888-874-7793) to schedule an appointment at the nearest Passport Agency. Our automated appointment system is accessible every day, 24 hours a day.
If an appointment that will meet your needs is not available and you are calling from 8:00 a.m. to 10 p.m., EST, Monday-Friday, except federal holidays, please stay on the line and follow instructions to speak to a Customer Service Representative (CSR). The CSR will give you guidance on what to do.
If an appointment that will meet your needs is not available and you are calling on a federal holiday or during hours the CSRs are not available, please call 202-647-4000 and explain your situation to the operator.
For information see Diplomatic, Official, and Regular No-Fee Passports.
You have 90 days from the date your passport was issued to report that you have not yet received it in the mail. If you do not report the non-receipt of your passport within 90 days of the issue date, you will be required to reapply and submit the full passport fee.
For more information see the U.S. Electronic Passport.
In the event of an emergency involving a family member abroad, a short-notice airfare bargain, or an unexpected business trip, already having a valid U.S. passport will save time, money and stress.
If you were age 15 or younger when your passport was issued, your passport is valid for 5 years.
The Issue Date of your passport can be found on the data page of your Passport Book or on the front of your Passport Card.
If possible, you should renew your passport approximately nine (9) months before it expires. Some countries require that your
passport be valid at least six (6) months beyond the dates of your trip. Some airlines will not allow you to board if this
requirement is not met.
If your passport has already expired, you may still be able to renew your passport by mail. See How to Renew Your U.S. Passport.
After one year of the issuance date you must submit Form DS-82: Application for Passport by Mail, your current passport, certified documentation of your name change, one recent passport photo, and pay all applicable fees.
Section 6039E of the Internal Revenue Code (26 U.S.C. 6039E) requires you to provide your Social Security Number (SSN), if you have one, when you apply for a U.S. passport or renewal of a U.S. passport. If you have not been issued a SSN, enter zeros in box #5 of the passport application form you are completing. Contact the Social Security Administration to request a Number. If you are residing abroad, you must also provide the name of the foreign country in which you are residing. The U.S. Department of State must provide your SSN and foreign residence information to the Department of Treasury. If you fail to provide the information, you are subject to a $500 penalty enforced by the IRS. All questions on this matter should be directed to the nearest IRS office.
For more information on how to order applications in bulk see How to Obtain Bulk Quantities of Passport Applications.
U.S. Department of State
Consular Lost/Stolen Passport Section
1111 19th Street, NW, Suite 500
Washington, DC 20036
Water damage, a significant tear, unofficial markings on the data page, missing visa pages (torn out), a hole punch and other injuries may constitute “damage” requiring use of Form DS-11.
Normal wear of a U.S. passport is understandable and likely does not constitute “damage”. For instance, the expected bend of a passport after being carried in your back pocket or fanning of the visa pages after extensive opening and closing. In most cases of normal wear, you may renew your passport by mail using Form DS-82.
Please remember, if you try to renew a significantly damaged passport using Form DS-82, you may be asked by the Passport Agency to apply again using Form DS-11 and incur additional fees.
If You Applied for a Passport Card Only: You will receive your newly issued passport card and your returned citizenship evidence in two separate mailings. If you do not receive a second mailing within 10 business days of receiving the first, please contact NPIC.
If You Applied for a Passport Book and Card: You may receive three separate mailings; one with your returned citizenship evidence, one with your newly issued passport book, and one with your newly issued passport card. If you do not receive the second or third mailing within 10 business days of the previous mailing, please contact NPIC.
When applying for both the passport book and card on the same application, you pay only one execution fee. The execution fee does not apply to adult passport book or card renewals when submitting Form DS-82
RFID technology has been commercially available in one form or another since the 1970s. It can be found in car keys, highway toll tags, bank cards and security access cards. The Department of Homeland Security's Customs and Border Protection (CBP) officers, who staff the ports of entry, anticipate that the speed of vicinity RFID will allow CBP officers, in advance of the traveler's arrival at the inspection booth, to quickly access information on the traveler from secure government databases, and allow for automated terrorist watch list checks without impeding traffic flow. In addition, they foresee that multiple cards can be read at a distance and simultaneously, allowing an entire car of people to be processed at once.
The RFID technology embedded in documents will not include any personally identifying information; only a unique number that can be associated with a record stored in a secure government database will be transmitted.
For passport assistance for parents and information on International Child Abduction see Passport Assistance - International Child Abduction.
If you were born outside the U.S. and your U.S. parent(s) did not register your birth at the U.S. embassy or consulate, you may apply for a U.S. passport. You will need:
If you were born in the Panama Canal Zone, learn how to request multiple copies of your PCZ Birth Certificate.
As of December 31, 2010, the Department of State no longer issues the Certification of Report of Birth (DS-1350). All previously issued DS-1350s are still valid as proof of identity and citizenship.
You may now request multiple copies of your Consular Report of Birth Abroad (FS-240).
As of December 2010, the Certification of Report of Birth (DS-1350) is no longer issued. All previously issued FS-240 or DS-1350 documents are still valid as proof of identity, citizenship and for other legal purposes.
See our Travel Agents Homepage for more information.