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EmailHow to Contact Us
Visa Information and Assistance - The recommended first source of information regarding visa matters is our internet site at http://travel.state.gov .
Contact the Department of State, an embassy or consulate first with inquiries through the Internet at http://travel.state.gov/travel/tips/embassies/embassies_1214.html.
Contacting Visa Services - Information is available to the public by telephone at the Visa Services, Public Inquiries Division at (202) 663-1225. The telephone number provides the caller with a selection of pre-recorded information and the ability to talk to a visa specialist during business hours. Persons desiring information about a specific visa applicant are advised that immigration law provides specific prohibitions about providing case specific information to third parties. Before calling with a visa inquiry, we request that you carefully review this website and also the Embassy Consular Website abroad. NOTE: When making a visa inquiry, Public Inquiries Division prefers that you contact us by telephone or e-mail. The Public Inquiries Division is not able to accept visa inquiries by Fax .
Important Telephone Numbers and E-mail Addresses
For inquiries about visa cases and the application process call: 202-663-1225.
To e-mail the Visa Office for general information, write us at usvisa@state.gov .
For inquiries by U.S. companies and organizations needing business (B-1) visitor visa information only, e-mail: businessvisa@state.gov or call: 202-663-3198.
For inquiries about F-1 or M-1 student visas, or about J-1 exchange visitor visas, please contact our Student/Exchange Visitor
Visa Center at: fmjvisas@state.gov.
For information about pending applications for Waiver of Foreign Residence Requirement, applicants should see the online J waiver status .
To reach the National Visa Center (Immigrant visa inquiries) call: 603-334-0700 or e-mail: NVCINQUIRY@state.gov.
To reach the Kentucky Consular Center (Diversity Visa inquiries) call : 606-526-7500.
